Generali is committed to providing prompt, fair and equitable claims service. Start here to file your travel insurance claim online or contact our claims group.

Complete the form below to access the required claims forms. Once you've completed the form you will be able to download the required form.

Start your claim by visiting our eClaims portal and entering your policy number. If you have questions, FAQs can be found at the eClaims portal.

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Below you can select the type of claim form you require for your claim. Please download the required form(s) to your computer/device and complete.

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Find what you need from CSA Travel Protection and Generali Global Assistance travel insurance: buy a plan, partner with us, start a claim, and more.

What services are available to me before, during and after my trip? What if I change my mind? How do I file a claim? What is a foreseeable event?

Submitting a claim online is the quickest way to have your claim processed. The notification must be made within 31 days or as soon as possible thereafter.