Here are 3 simple tips to help: ALWAYS ASSUME POSITIVE INTENT Email isn't a sophisticated tool to capture nuance – it's more of a blunt instrument.

5 мар. 2024 г. · Need help showing a little more empathy in customer service? Add these 30 phrases to your toolbelt to show more kindness to your customers.

Let them know how much you appreciate them for working with your business. Use statements like “I see you've been with us for a long time” or “We want to thank ...

1. I'm truly sorry to hear about your experience. · 2. I understand how frustrating that must have been. · 3. I would feel the same way if that happened to me. · 4 ...

1. Sympathy message · I'm so sorry for your loss. Please know that I'm here for you if you need anything. · My heart goes out to you during this difficult time.

17 июл. 2024 г. · Empathy enables everyone in the organization to understand and appreciate everyone else's point of view, allowing leaders to mediate disputes ...

31 июл. 2024 г. · Discover 40 examples of empathy in the workplace and how your organizations can implement empathy to foster a great work culture.

13 сент. 2024 г. · Empathy in the workplace isn't just about being kind—it's about understanding and valuing the perspectives and emotions of others.

28 мар. 2024 г. · An empathetic email shows that you care, you're listening, and you understand what your employees are going through.

Use these empathy statements in customer service to build trust. If I'm understanding correctly, I'm sorry you had to face this, I appreciate your patience.