5 мар. 2024 г. · An example of an empathetic statement is: “I understand how frustrating this situation must be for you. I'm here to help you find a solution.” ...

Use these empathy statements in customer service to build trust. If I'm understanding correctly, I'm sorry you had to face this, I appreciate your patience.

19 сент. 2024 г. · “Thank you for bringing this to our attention.” This shows appreciation for customer feedback. “Thank you for taking the time to drop us a line.

25 сент. 2023 г. · 1. "I hear you." Pausing the conversation to let a frustrated customer know that you hear them and that you understand their feelings can build rapport and ...

21 Empathy Statements for Customer Service · 1. “I'm sorry you are having this problem.” · 2. “That would frustrate me too.” · 3. “I have experienced a similar ...

1. Thank you for sharing that with me, I can 100% understand how frustrating that is. · 2. That's happened to me as well, so I understand how disappointing it is ...

1. “If I am understanding correctly…” · 2. “I would feel X too in that situation” · 3. “You're right” · 4. “I'm sorry you've had to deal with this…” · 5. “I've ...

1. I'm truly sorry to hear about your experience. · 2. I understand how frustrating that must have been. · 3. I would feel the same way if that happened to me. · 4 ...

Оценка 4,7 (2 993) · Бесплатно For when you first connect with customers · 1. I'm sorry you had to experience this · 2. I understand how frustrating this must be for you · 3. You're right, ...