15 дек. 2023 г. · You can say, "I can imagine how frustrating it must be for you," or "I'm concerned that this issue is causing you inconvenience." ‍. Sample ...

23 мар. 2023 г. · You can say something like “I sincerely regret this has happened to you” which conveys empathy but avoids apportioning blame to any party.

Use these empathy statements in customer service to build trust. If I'm understanding correctly, I'm sorry you had to face this, I appreciate your patience.

21 мая 2024 г. · 1. You're absolutely right; that shouldn't have happened. An intelligent empathy statement without saying sorry to the customer. This statement ...

Seven empathy statements for customer service · 1. “If I am understanding correctly…” · 2. “I would feel X too in that situation” · 3. “You're right” · 4. “I'm ...

1. “I'm sorry you are having this problem.” · 2. “That would frustrate me too.” · 3. “I have experienced a similar problem recently, so I understand what you are ...

6 июн. 2024 г. · We're here to talk more about empathy and to share 35 phrases to authentically express empathy, so the loved ones in your life will feel heard and cared for.

19 сент. 2024 г. · While dealing with an irate customer, empathy phrases like “I can help you with that!” and “I'm sorry you went through this” can instantly lift ...

15 февр. 2024 г. · “You're right. That shouldn't have happened.” · “I'm sorry. This isn't the customer experience we strive for.” · “I apologize. This must be super ...