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1. From the screen with an issue, shake your phone. 2. Tap REPORT PROBLEM. 3. Describe the problem in the text box, including how you expected the app to work.

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This is about using messages on Facebook. For help with the Messenger app or messenger.com, visit the Messenger Help Center. You can also learn how to install ... Report a Facebook message · Send Messages · View and Manage Messages

Need help with logging in? Learn what to do if you're having trouble with getting back on the Messenger app.

Find out how to troubleshoot a problem with the Messenger app, including how to update the app.

Learn the basics of messaging on Messenger, including sending audio messages and unsending Audio and video calls. Find out more about calls on Messenger.

This is about using messages on Facebook. For help with the Messenger app or messenger.com, visit the Messenger Help Center.

Help Center · Messenger features · Account management · Privacy and safety · Payments and business.