Try using CTRL + ALT + S keys to get the product details as this works on most consumer HP devices.

31 авг. 2022 г. · I want to get my HP system information via combination of FN-ESC keys but it is not responding at all. It used to work but now it doesn't.

22 мая 2018 г. · Hold down the Fn key and tap the Esc key. Sometimes it takes a little extra time for it to invoke the System Information window.

20 апр. 2021 г. · You Reset the PC back to factory settings, but the last option is to reinstall Windows 10 using the standard MS Media Creation Tool without HP ...

23 сент. 2023 г. · Please try the following Troubleshoots steps. 1. Turn off the Unit. 2. Disconnect the AC adapter. 3. Remove any discs from the disc drive. 4.

25 янв. 2019 г. · When I bring up the system information window using Fn + Esc the window appears but the values are missing. Also strangely when looking for ...

4 дек. 2021 г. · One really annoying problem is that I cannot use the Fn + esc keys to bring up the system informaiton menu. This works with all of the other ...

24 июн. 2020 г. · Press the Esc key repeatedly to see if a startup menu opens. If a setup menu does not open, the integrated keyboard hardware is not working.

Go to device manager and uninstall the keyboard and restart the computer. This should uninstall and reinstall the driver for the keyboard.

20 янв. 2024 г. · All the top row keys starting from ESC , F1 through F12 is not working (neither directly nor with the FN key). Tried HP keyboard testing software.