19 мая 2021 г. · I requested the previous owner to unregister it through the app and it says it may take up to 30 days for the registered owner to respond.

10 июн. 2021 г. · Got it all installed and found out it is locked from the previous owner. Has anybody had this situation and been able to get it fixed?

18 мая 2022 г. · You just need to contact August support and verify your purchase and they will restore the lock remotely. ... Try to set it up one more time.

August needs permission from the previous owner to factory reset the device on their behalf. It may take up to 30-days for the previous owner to respond to ...

18 июл. 2024 г. · Bought a house with this lock, useless because the previous owner hasn't released it. Sorry, this post was deleted by the person who originally posted it.

2 авг. 2021 г. · Update: 45 minutes later and their factory reset policies have changed and can no longer reset locks without the prior owners consent. August ...

6 мая 2024 г. · Have the previous owners just hand over the account login info so you can delete it yourself. You mention the unlink policy but usually smart ...

Factory reset instructions · On your phone, open the August App and go to the lock circle screen, which is the screen that shows you whether your door is locked ... Не найдено: reddit | Нужно включить: reddit

16 февр. 2019 г. · If you aren't the original purchaser and/or the owner hasn't factory reset it - https://support.august.com/august-smart-lock-factory-reset ...

I replaced it with a new model. How do I disconnect the key pad from the old lock when it will not power on to go through the factory reset process?