4 апр. 2024 г. · Restart Your Surface: Sometimes a simple restart can resolve touchpad problems. Go to Windows > Power > Restart to reboot your Surface. · Run ...

14 сент. 2023 г. · We have ordered 400 Surface Laptop 5 from MS for our company, and now upon unboxing around 10, none of the keyboard and touchpads are working.

4 мар. 2020 г. · With the laptop on, hold the Power button and the F6 key down together for 15 seconds. Note, after 10 secs the screen will go black, but don't ...

18 мар. 2023 г. · The current workaround is to use a wired USB mouse/keyboard but if you're installing Windows, you're probably using the USB port for the flash drive, so then ...

22 нояб. 2019 г. · Volume up and power bottom held at same time for about 15 seconds will restart your device and the keyboard and mousepad should work.

7 янв. 2023 г. · I tried to enter the UEFI page today and neither the keyboard nor the trackpad worked. An external usb keyboard and mouse were fine though.

27 янв. 2022 г. · Once PE loads, the keyboard, touchpad, and touchscreen do not work. No big deal I thought, I'll just find the drivers are and import them.

22 февр. 2023 г. · Re-install the drivers from Microsoft. The keyboard and touchpad require a driver to work. Use a usb keyboard and mouse to download and install ...

12 мая 2022 г. · This is the way. I have a Surface 3 atom and it's always had this problem. Just pull the keyboard off, wait a few seconds and snap it back on.

13 окт. 2021 г. · My 3.5year old Surface book 2's keyboard and touchpad stopped working two days ago. Touch screen works ok though. External input devices won't connect on usb.