Manage returns, missing items, and refunds for sellers. Here's everything you need to know if something goes wrong with an order or if a buyer changes their ... Return an item for a refund · Asking eBay to step in and help · Refunding buyers |
You can issue a full or partial refund for items in Seller Hub or My eBay up to 90 days after the original transaction. |
Once you request a return, the seller should get back to you within 3 business days. If the seller doesn't respond or you're unable to resolve the issue ... |
Get the item you ordered or your money back—it's that simple. It's automatic and covers your purchase price plus original shipping on eligible purchases* |
Refunds are typically available within 3-5 business days. If you don't agree with our resolution, you can appeal by providing new information within 30 calendar ... |
Refunding the buyer · They'll be refunded through their original payment method. In most cases, the refund takes 3 to 5 business days to process. · We'll ... |
As a seller, you can issue refunds through Seller Hub or My eBay. Sellers can also issue a refund through a cancellation or return request, or a report that an ... |
eBay Money Back Guarantee covers most transactions on eBay. It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't ... |
In most cases, eBay will automatically accept return requests. Once received, sellers will have two business days to review the returned item and issue a refund ... |
Under Send a refund, you can choose to let buyers keep the item and automatically refund them if the refund amount is less than a certain amount. Simply ... |
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