5 мар. 2024 г. · Need help showing a little more empathy in customer service? Add these 30 phrases to your toolbelt to show more kindness to your customers. |
21 Empathy Statements for Customer Service · 1. “I'm sorry you are having this problem.” · 2. “That would frustrate me too.” · 3. “I have experienced a similar ... |
![25+ Empathy Statements For Customer Service [2024 Updated]](imgx.php?https://webcdn.callhippo.com/blog/wp-content/uploads/2023/02/7-Most-Common-Examples-of-Empathy-Statements.png)
Use these empathy statements in customer service to build trust. If I'm understanding correctly, I'm sorry you had to face this, I appreciate your patience. |
19 сент. 2024 г. · “Thank you for bringing this to our attention.” This shows appreciation for customer feedback. “Thank you for taking the time to drop us a line. |
26 июл. 2024 г. · Empathy statements for customer service · "I know how frustrating this situation must be for you." · "I'd find that annoying as well." · "I'm sorry ... |
12 сент. 2024 г. · “I understand your situation and know that this is something very important to you.” “A lot of customers are facing this issue. · “I'm extremely ... |
30 Empathy Phrases Customer Service Reps Should Use blog.hubspot.com › service › empathy-phrases-...
25 сент. 2023 г. · 1. "I hear you." Pausing the conversation to let a frustrated customer know that you hear them and that you understand their feelings can build rapport and ... |
30 Science-Based Empathy Statements and Why They Work www.apizee.com › ... › Blog › Customer service
15 февр. 2024 г. · “To resolve this issue, I need to pass you on to our [Team]. I've fully briefed them, and you're in good hands.” Measuring customer service ... |
1. I'm truly sorry to hear about your experience. 2. I understand how frustrating that must have been. 3. I would feel the same way if that happened to me. |
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