service desk interview questions - Axtarish в Google
General questions
  • What brought you into working in help desk roles?
  • How important would you say customer service is?
  • How beneficial do you think a help desk is to a company?
  • How important are IT skills in a service desk role?
  • Where do you find motivation in a help desk role?
  • Are you able to work weekend shifts?
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Оценка 4,8 (99 914) Top Frequently Asked Service Desk Analyst Interview Questions · 1. What do you do if a customer is not satisfied with your service? · 2. What would you do if ...
16 нояб. 2023 г. · 3. Service Desk Analyst Interview Questions · Q1. Can you describe your experience with help desk software? (Technical Experience & Tools).
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IT Help Desk · 1 What do you understand by a service desk? · 2 What different types of service desk support are there? · 3 Name a few skills that are required ...
Tell me about a time you had difficulty describing a technical issue to a customer. How did you approach the situation?
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