6 окт. 2020 г. · There are five elements of services quality consist of reliability, assurance, empathy, responsiveness, and tangible assets. Reliability refers ...

5 сент. 2023 г. · 10 ways to improve service quality in restaurant · 1. Train your staff · 2. Solicit customer feedback · 3. Handle customer complaints · 4. Effec ...

26 авг. 2020 г. · Quality in foodservices has become essential, and new methodological ways of determining service quality enable a better representation of ...

Conventionally, quality service is believed a key factor in satisfying customers and in boosting income as well as increasing market share (Ryu et al., 2008).

22 июл. 2024 г. · The main objective of this research is to study the influence of different service quality factors in restaurants and their impact on customer satisfaction.

16 июл. 2024 г. · The main objective of this research is to study the influence of different service quality factors in restaurants and their impact on customer satisfaction.

5 мая 2022 г. · This research was undertaken to evaluate the levels of service quality and clients' satisfaction on the services offered by two leading fast-casual dining ...

Good customer service reduces returns and complaints, increases confidence, and fosters a positive sensitivity to product quality, attracting more customers and ...

The aim of this research is to test the relationship between the service quality of restaurants and electronic word-of-mouth (eWOM).

The present study examines the relationships of service quality, customer satisfaction, and frequency of patronage in mainland China.