The document discusses key drivers of retail growth such as changing consumer demographics like growing incomes and consumerism. It also covers important ...

22 окт. 2024 г. · Investigates the relative performance of two scales measuring the service quality of retailers where goods purchase is the primary focus.

This article addresses that issue in the framework of retailing practice and advances the argument that while products and services may or may not be different, ...

Research into retailing and how to attract consumers via better environments, service and policies is an important area of research to improve today's ...

Retailing is defined as a set of activities or steps used to sell a product or a service to consumers for their personal or family use. A retailer is a person, ...

The general services which a retailer provides are: 1. The retailer anticipates the wants of the consumers and then supplies them the right kind of goods at ...

(iii) Providing customer services: Retailers provide various services to their customers. These may include —free home delivery, gift wrapping, credit facility ...

An annual customer service survey conducted by the National Retail. Federation (NRF) highlights the importance of in-store service in bringing customers back to ...

The connection between customer base management and company financial results is a crucial topic to be studied in service retail companies. After all, since ...

Service retailing involves selling services to improve the customers' experiences. It focuses on improving relationships with regular customers. Service Retailers · Differences Between Service...