24 янв. 2023 г. · If both keyboard and touchpad not working in UEFI, then this is more likely a hardware problem. Your laptop needs an exchange.

28 авг. 2023 г. · Make sure that the keyboard and touchpad settings are configured correctly. Go to Settings > Devices > Touchpad or Typing and make sure that the settings are ...

28 дек. 2022 г. · 1) Resetting the touchpad settings, 2) Uninstalling the HID and touchpad drivers under Device Manager and restarting the laptop, 3) Reinstalling Windows 11.

12 мар. 2024 г. · 1. Update Firmware and Drivers: Go to Download driver and firmware for Surface, choose Surface Laptop. · 2. Check for any available firmware ...

15 нояб. 2023 г. · Most common reason for this issue can be caused by a corrupted or outdated operating system. Could you please try to force your device to shut down and restart.

6 мая 2024 г. · My surface laptop 5 display and keyboard are not working. The laptop turns on, but the display is black and the keyboard doesn't appear to work either.

2 нояб. 2024 г. · 1. Install the driver package for your device from Download drivers and firmware for Surface - Microsoft Support 2. Reimage the device using the Surface ...

22 янв. 2024 г. · The problem you had with [Microsoft Surface Laptop 5 Gen 12 - No Display, Keyboard or Trackpad Working] has been resolved.

23 апр. 2024 г. · Go to Settings > Devices > Touchpad and select Reset. Check experience with the customer. If it still doesn't meet expectations try adjusting settings.

21 авг. 2023 г. · Turn off your Surface and wait 10 seconds. · Press and hold the Volume Up button—and at the same time, press and release the Power button. · You' ...