27 июл. 2024 г. · The one downside with their customer service is that it isn't 24-hour support like Fidelity. ... Takes two hours on the phone with Vanguard to ...

5 авг. 2023 г. · Vanguard offers some great funds but their brokerage website is seriously lacking in customer support. Just a phone number, only available ...

4 мая 2024 г. · And their customer service hours suck. Nothing on the weekend and pretty much during workday hours!?!?! Final straw is I get someone who can ...

6 мая 2024 г. · Customer service has gone down hill. Either loud call centers or rude representatives. Have moved all accounts away to Fidelity and ETrade for 401k.

28 апр. 2024 г. · Sent a secure message about moving entire accounts within Vanguard. They replied within 2 days with instructions with links and screenshots.

15 июл. 2024 г. · Every time I call customer service, I'm told that I need to wait another 72 hours for the research group to contact me. I've asked for my ...

8 июл. 2024 г. · The few times I have to call Fidelity, the customer support is excellent. ... Vanguard's customer-service line is open Monday through Friday from ...

7 февр. 2024 г. · Vanguard customer service sucks donkey's behind. They should just offload the service offshore. When they can't fix a website problem, they just hang up!

21 июл. 2024 г. · Thanks everyone for the help, but I'm not a particularly happy Vanguard customer today. ... office hours (Monday 9am). It was a Saturday ...

28 июл. 2023 г. · In contrast, it is difficult to talk to anyone at Vanguard. 18 days later, despite 3 telephone calls and about 10 hours on their live chat, I ...